{"id":6972,"date":"2024-11-13T20:53:00","date_gmt":"2024-11-13T20:53:00","guid":{"rendered":"https:\/\/www.clockwork.com\/?post_type=services&#038;p=6972"},"modified":"2025-06-06T16:41:56","modified_gmt":"2025-06-06T16:41:56","slug":"maintenance-support","status":"publish","type":"services","link":"https:\/\/www.clockwork.com\/services\/maintenance-support\/","title":{"rendered":"Maintenance &#038; Support"},"content":{"rendered":"\n\n<div class=\"block image-grid-with-mask\" id=\"image-grid-with-mask\">\n  <div class=\"grid-container\">\n\n    \n    \n    \n      <div class=\"grid-x grid-margin-x small-up-1 medium-up-2\">\n                            \n            \n            <div class=\"cell\">\n              <div class=\"wow animate__animated animate__fadeInUp\" data-wow-delay=\"0.5s\">\n                \n                <div class=\"service-box\">\n                                      <h2>Monitoring<\/h2>\n                  \n                                      <p>Monitoring gives us visibility into the health of your website or app \u2014 if it\u2019s running slow, getting an onslaught of traffic, or has a new security risk \u2014 so we can inform and advise you about any areas we may need to focus on.<\/p>\n                                  <\/div>\n\n              <\/div>\n            <\/div>\n\n          \n            \n            <div class=\"cell\">\n              <div class=\"wow animate__animated animate__fadeInUp\" data-wow-delay=\"0.75s\">\n                \n                <div class=\"service-box\">\n                                      <h2>Maintenance<\/h2>\n                  \n                                      <p>Everyone loves an update, don\u2019t they? With maintenance, we proactively update websites and apps to the newest versions. It\u2019s not just about security but also enabling new features. And as a Clockwork client you don\u2019t even have to think about it.<\/p>\n                                  <\/div>\n\n              <\/div>\n            <\/div>\n\n          \n            \n            <div class=\"cell\">\n              <div class=\"wow animate__animated animate__fadeInUp\" data-wow-delay=\"1s\">\n                \n                <div class=\"service-box\">\n                                      <h2>Support<\/h2>\n                  \n                                      <p>Once a project is up and running, Clockwork clients have a bucket of support hours they can dip into when they need to change or address something that can\u2019t be done with their content management system. But we like it when they call just to say hi, too.<\/p>\n                                  <\/div>\n\n              <\/div>\n            <\/div>\n\n          \n            \n            <div class=\"cell\">\n              <div class=\"wow animate__animated animate__fadeInUp\" data-wow-delay=\"1.25s\">\n                \n                <div class=\"service-box\">\n                                      <h2>Data-informed enhancements<\/h2>\n                  \n                                      <p>Monitoring, maintenance and support gives us a lot of insight to work with. When data about user experience or functionality tells us we need to improve something, we make data-informed enhancements to keep your digital products working their best.<\/p>\n                                  <\/div>\n\n              <\/div>\n            <\/div>\n\n                  \n      <\/div>\n      \n    \n    \n        \n    \n    \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"wp-block-columns alignfull has-background is-layout-flex wp-container-core-columns-is-layout-2ff3749e wp-block-columns-is-layout-flex\" style=\"background-color:#eeeeee;margin-top:0px;margin-bottom:0px;padding-top:40px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n    <div class=\"block see-our-expertise \">\n    \n    <div class=\"grid-container\">\n\n      \n        \n        <div class=\"grid-x grid-margin-x\">\n\n                      <div class=\"cell small-12 medium-4\">\n              <div class=\"heading-expertise\">\n                <h2>See our expertise<\/h2>\n              <\/div>\n            <\/div>\n          \n          <div class=\"cell small-12 medium-8\">\n\n                          \n                \n                <article class=\"insight-post\" aria-label=\"Why migrate? The business case for system upgrades\">\n                  <a class=\"insight-link\" href=\"https:\/\/www.clockwork.com\/insights\/system-migration-and-upgrades\/\" aria-label=\"Why migrate? The business case for system upgrades\">\n\n                                          <div class=\"insight-image\">\n                    \n                                              <img decoding=\"async\" src=\"https:\/\/www.clockwork.com\/wp-content\/uploads\/2024\/02\/omar-flores-MOO6k3RaiwE-unsplash-1-360x360.webp\" alt=\"Why migrate? The business case for system upgrades\" aria-hidden=\"true\" \/>\n                      \n                    <\/div>\n\n                    <div class=\"insight-preview\">\n\n                                              <h3 class=\"insight-title\" aria-hidden=\"true\">Why migrate? The business case for system upgrades<\/h3>\n                      \n                                              <p class=\"insight-excerpt\" aria-hidden=\"true\">What are system migrations anyway? A migration involves transferring systems and data from one computing platform to another. Migrations are often a path to enhanced performance, scalability, and cost-effectiveness. Why might we need to do one? The systems that support our business get old. Business needs and customer expectations change and evolve. Decisions made five&#8230;<\/p>\n                      \n                                              <div class=\"post-type\" aria-hidden=\"true\">\n                          Article                        <\/div>\n                      \n                    <\/div>\n                  <\/a>\n                <\/article>\n\n              \n                \n                <article class=\"insight-post\" aria-label=\"The most important feature of your app is the people behind it\">\n                  <a class=\"insight-link\" href=\"https:\/\/www.clockwork.com\/insights\/the-most-important-feature-of-your-app-is-the-people-behind-it\/\" aria-label=\"The most important feature of your app is the people behind it\">\n\n                                          <div class=\"insight-image\">\n                    \n                                              <img decoding=\"async\" src=\"https:\/\/www.clockwork.com\/wp-content\/uploads\/2022\/07\/insights_image_The-most-important-feature-of-your-app-is-the-people-behind-it-360x360.jpg\" alt=\"The most important feature of your app is the people behind it\" aria-hidden=\"true\" \/>\n                      \n                    <\/div>\n\n                    <div class=\"insight-preview\">\n\n                                              <h3 class=\"insight-title\" aria-hidden=\"true\">The most important feature of your app is the people behind it<\/h3>\n                      \n                                              <p class=\"insight-excerpt\" aria-hidden=\"true\">This is not a story about how we built an app for a client \u2014 we do that a lot. It\u2019s the story of what happens when a business applies the focus of creating and deploying an app to its post-launch strategy once the app goes live. But first\u2026 statistics! According to a recent consumer&#8230;<\/p>\n                      \n                                              <div class=\"post-type\" aria-hidden=\"true\">\n                          Article                        <\/div>\n                      \n                    <\/div>\n                  <\/a>\n                <\/article>\n\n              \n                \n                <article class=\"insight-post\" aria-label=\"A closer look at DevOps\">\n                  <a class=\"insight-link\" href=\"https:\/\/www.clockwork.com\/insights\/a-closer-look-at-devops\/\" aria-label=\"A closer look at DevOps\">\n\n                                          <div class=\"insight-image\">\n                    \n                                              <img decoding=\"async\" src=\"https:\/\/www.clockwork.com\/wp-content\/uploads\/2022\/07\/insights_image_a-closer-look-at-DevOps-360x360.jpg\" alt=\"A closer look at DevOps\" aria-hidden=\"true\" \/>\n                      \n                    <\/div>\n\n                    <div class=\"insight-preview\">\n\n                                              <h3 class=\"insight-title\" aria-hidden=\"true\">A closer look at DevOps<\/h3>\n                      \n                                              <p class=\"insight-excerpt\" aria-hidden=\"true\">When most folks talk about trends and topics in technology, they zero in on future-focused automation and enablement tech like artificial intelligence (AI) and machine learning. But, there are more immediate shifts in the landscape that are paving the way for systems modernization and actual&nbsp;organizational evolution. Real change in the enterprise requires significant change in&#8230;<\/p>\n                      \n                                              <div class=\"post-type\" aria-hidden=\"true\">\n                          Article                        <\/div>\n                      \n                    <\/div>\n                  <\/a>\n                <\/article>\n\n                          \n          <\/div>\n        <\/div>\n\n      \n    <\/div>\n  <\/div>\n\n<\/div>\n<\/div>\n\n\n<section class=\"icon-links\" aria-label=\"image with content\">\n    <div class=\"new-container\">\n        <div class=\"grid-x grid-margin-x\">\n            <div class=\"cell small-12\">\n                <h2>\n                    Other Services                <\/h2>\n            <\/div>\n        <\/div>\n        <div class=\"grid-x grid-margin-x\">\n               \n                            <div class=\"cell small-12 medium-4\">\n                    <a href=\"https:\/\/www.clockwork.com\/services\/strategy-innovation-change-enablement\/\">\n                        <img decoding=\"async\" src=\"https:\/\/www.clockwork.com\/wp-content\/uploads\/2023\/09\/Strategy-Innovation-Change.svg\" alt=\"Digital strategy, Innovation, Change Management Services\">\n                        <p class=\"fancy-link arrow-after\">Strategy, Innovation, &#038; Change<\/p>\n                    <\/a>\n                <\/div>\n                            <div class=\"cell small-12 medium-4\">\n                    <a href=\"https:\/\/www.clockwork.com\/services\/experience-design\/\">\n                        <img decoding=\"async\" src=\"https:\/\/www.clockwork.com\/wp-content\/uploads\/2023\/09\/Experience-Design.svg\" alt=\"Experience Design Services\">\n                        <p class=\"fancy-link arrow-after\">Experience Design<\/p>\n                    <\/a>\n                <\/div>\n                            <div class=\"cell small-12 medium-4\">\n                    <a href=\"https:\/\/www.clockwork.com\/services\/technology-engineering\/\">\n                        <img decoding=\"async\" src=\"https:\/\/www.clockwork.com\/wp-content\/uploads\/2023\/09\/Technology-Engineering.svg\" alt=\"Custom technology and Engineering Services\">\n                        <p class=\"fancy-link arrow-after\">Technology &#038; Engineering<\/p>\n                    <\/a>\n                <\/div>\n            \n        <\/div>\n    <\/div>\n<\/section>\n\n\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":2881,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"coauthors":[234],"class_list":["post-6972","services","type-services","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.2 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maintenance &amp; 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