{"id":2626,"date":"2016-01-06T14:32:00","date_gmt":"2016-01-06T14:32:00","guid":{"rendered":"https:\/\/www.clockwork.com\/?p=2626"},"modified":"2025-10-21T19:06:55","modified_gmt":"2025-10-21T19:06:55","slug":"clockwork-redesigns-ramsey-county-website","status":"publish","type":"post","link":"https:\/\/www.clockwork.com\/insights\/clockwork-redesigns-ramsey-county-website\/","title":{"rendered":"Clockwork Redesigns Ramsey County Website"},"content":{"rendered":"\n<p>Ramsey County wanted to centralize and streamline digital access to County information and transactions for their audiences. And, over the course of our 18-month partnership, that\u2019s exactly what we collaboratively achieved. We started with an information portal and transformed their website into a hub of&nbsp;active service delivery and community&nbsp;engagement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Project Strategy: Focus on Users, Current and Future<\/h2>\n\n\n\n<p>As the most diverse county in the state of Minnesota, the site users represent a large and varied population, including residents, businesses, and visitors. Armed with a collection of primary and secondary research with County stakeholders and residents, we identified three key strategies to guide the research, planning and development of the Drupal website:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Reprioritize content to focus on user tasks<\/li><li>Design for accessibility and a diverse audience (including meeting <a href=\"http:\/\/www.w3.org\/WAI\/intro\/wcag\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">WCAG<\/a> and 508 standards and designing with plain language initiatives)<\/li><li>Launch strategically so the site can support the future digital roadmap<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Project Scope: Complex,&nbsp;Comprehensive, and Absolutely Fantastic<\/h2>\n\n\n\n<p>Where do we start? We were lucky enough to embark on a partnership with Ramsey County that&nbsp;included&nbsp;everything from strategy, information architecture, UX, and design,&nbsp;to technical evaluations \u2014 including recommending&nbsp;a CMS platform and a Platform as a Service hosting partner.&nbsp;So that all constituents could access the information they need, one of the most important factors for them was meeting the accessibility standards mentioned above. To this end, Ramsey County partnered with The Paciello Group and Fredrickson Communications&nbsp;to test the site against&nbsp;all accessibility and usability requirements (respectively) and in collaboration with Clockwork, made sure this business objective was achieved. The website&nbsp;now clearly embodies the &#8216;Residents First&#8217; approach the County Board has embraced in it&#8217;s <a href=\"https:\/\/www.ramseycounty.us\/your-government\/leadership\/board-commissioners\/vision-mission-and-goals\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">new vision, mission, and goals<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.ramseycounty.us\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Visit the new website.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ramsey County wanted to centralize and streamline digital access to County information and transactions for their audiences. And, over the course of our 18-month partnership, that\u2019s exactly what we collaboratively achieved. We started with an information portal and transformed their website into a hub of&nbsp;active service delivery and community&nbsp;engagement. Project Strategy: Focus on Users, Current [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":4126,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"coauthors":[63,73],"class_list":["post-2626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.2 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Clockwork Redesigns Ramsey County Website<\/title>\n<meta name=\"description\" content=\"See our work redesigning a government website for Ramsey County, MN.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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